Can I order multiple copies?
Yes! You can increase your pledge using “Manage My Pledge.” The total shipping will be calculated in the pledge manager.
Last updated: February 15, 2022 07:06
Can I order multiple copies?
Yes! You can increase your pledge using “Manage My Pledge.” Simply add the pledge value of the additional item you want to your pledge. In the Pledge Manager you will be able to assign these funds to the items of your choice. The total shipping will also be calculated in the Pledge Manager.
Last updated: September 27, 2022 07:14
Will we be able to add on other Inside Up Games products in the pledge manager?
Yes! These titles will be sent at the time of fulfillment for Earth to reduce shipping costs. Or if you are desperate, you can also pick up our other titles now by going to https://insideupgames.com/product-category/boardgames/
Last updated: February 15, 2022 07:06
Will we be able to add on other Inside Up Games products in the pledge manager?
Yes! These titles will be sent at the time of fulfillment for Draft and Write Records to reduce shipping costs. Or if you are desperate, you can also pick up our other titles now by going to https://insideupgames.com/product-category/boardgames/
Last updated: September 27, 2022 07:14
How do I use the pledge manager?
CrowdOx is very intuitive and easy to use. A few weeks after the Kickstarter closes, you will receive an email from CrowdOx. Just click the link and follow the instructions from there.
Last updated: February 15, 2022 07:06
How do I use the pledge manager?
BackerKit is very intuitive and easy to use. A few weeks after the campaign closes, you will receive an email from BackerKit for the pledge manager. Just click the link and follow the instructions from there. It will walk you through the amount you pledged and allow you to apply it to the reward tiers, and add any other products if you wish. It will then calculate your shipping cost due to location and total order size.
Last updated: September 27, 2022 07:14
Will there be any Stretch Goals?
No. Everything is included, unlocked, and deluxified! This is because we know the quality of the product you will be receiving and hopefully a good turnaround between funding and fulfillment.
Last updated: February 15, 2022 07:06
Will there be any Stretch Goals?
Yes. There will be product upgrades and art reveals throughout the campaign, so keep an eye out for exciting updates.. .
Last updated: September 27, 2022 07:14
Is COVID going to affect delivery?
The pandemic we are all currently facing is definitely impacting various components of the fulfillment process. This means that there is a potential for delays and adjustments that we are not able to predict. We have planned for some delays and will keep you updated as we learn more about any timeline changes.
Last updated: February 15, 2022 07:06
Is COVID going to affect delivery?
The pandemic we are all currently facing is definitely impacting various elements of the fulfillment process. This means that there is a potential for delays and adjustments that we are not able to predict. We have planned for some delays and will keep you updated as we learn more about any timeline changes.
Last updated: September 27, 2022 07:14
Can you please give more details on the shipping?
We have subsidized some of the shipping costs and have tried to provide some discounts in order to help reduce overall costs. We have worked with our freight/fulfillment team to try and keep shipping costs as low as possible, and as is the case with manufacturing, the more we ship (at once) the cheaper per unit it becomes. We have chosen to pass those savings on to you if you decide to get multiple copies! (Additional items added to your pledge in the pledge manager may increase your total shipping incrementally due to total weight/size.)
Last updated: February 15, 2022 07:06
Can you please give more details on the shipping?
We have subsidized some of the shipping costs and have tried to provide some discounts in order to help reduce overall costs. We have worked with our freight/fulfillment team to try and keep shipping costs as low as possible, and as is the case with manufacturing, the more we ship (at once) the cheaper per unit it becomes. We have chosen to pass those savings on to you if you decide to order lots of stuff! (Additional items added to your pledge in the pledge manager may increase your total shipping incrementally due to total weight and size.)
Last updated: September 27, 2022 07:14
Is there local pick up for backers from Thunder Bay?
Yes there will be local pick up, however at this time we cannot guarantee any discount to the shipping price as we don’t stock enough items in town and there is a substantial cost to bring items up.
Last updated: February 15, 2022 07:06
What is “Friendly” shipping and does it apply to my country?
“Friendly” shipping means your order will be delivered from a hub in your region, so you will not be charged customs or duties on your order. We are able to offer friendly shipping to all countries listed in the shipping section. Any countries not listed fall under “Rest of World” and may (or may not) be subject to additional customs fees or taxes. If you’re unsure, please check with your local tax authorities.
Last updated: September 27, 2022 07:14
Can I pledge less than the value of the game and still get access to the pledge manager?
Inside Up Games is subsidizing game and shipping prices for our backers who pledge for a game during the Kickstarter. If you pledge for less than the value of one game, you will receive access to the pledge manager, but at post-campaign pricing.
Last updated: February 15, 2022 07:06
Will I have to pay VAT/taxes on my pledge?
All prices (including rewards and add-ons) are not inclusive of VAT. If you live in the EU, you will have to pay VAT on your order, which will be calculated and charged during the pledge manager. If you live in Canada, you will have to pay GST on your order, which will be calculated and charged during the pledge manager.
Last updated: September 27, 2022 07:14
Will the box accommodate card sleeves?
Yes, the game as a standard card cardboard insert which will fit sleeved and naked cards. The wooden insert (which is an add-on) will also fit sleeved and naked cards.
Last updated: February 15, 2022 07:06
Is there local pick up for backers from Thunder Bay?
Yes there will be local pick up, however at this time we cannot guarantee any discount to the shipping price as we don’t stock enough items in town and there is a substantial cost for us to bring in games from our US distribution.
Last updated: September 27, 2022 07:32
As a retailer, can I support this campaign?
Yes. If you are a brick and mortar retail store please pledge for one copy of the game, and then increase your pledge to $130 CAD (~$100 USD). This amount will go towards your order, which will only be invoiced once the games are ready to ship. (See “Brick and mortar stores” at the bottom of the campaign page for more details.)
Last updated: February 15, 2022 07:06
Can I pledge less than the value of the game and still get access to the pledge manager?
Yes, you can. But pledging during the campaign will help us unlock more stretch goals which helps everyone!
Last updated: September 27, 2022 07:14
Will Earth be available in any other languages?
At launch, Earth will be offered in English, French, German, Spanish, Italian, Polish and Korean. If you are interested in other languages please ask your preferred publisher to reach out to us at info(at)insideupgames.com for localization details.
Last updated: February 15, 2022 07:06
Will the box accommodate card sleeves?
Yes, the game comes with a cardboard insert (or molded plastic if we hit the first stretch goal!) which will fit either sleeved or naked cards.
Last updated: September 27, 2022 07:14
As a retailer, can I support this campaign?
Yes. If you are a brick and mortar retail store please select the retail pledge for the game ($130 CAD which is approximately $100 USD). This amount will go towards your order, the remainder will be invoiced once the games are ready to ship. (See the “Retailers” section near the bottom of the campaign page for more details.)
Last updated: September 27, 2022 07:14
What size are the cards?
All cards are 57x88mm - standard bridge size - as players can have a lot 15+ cards in hand.
Last updated: February 15, 2022 07:24
Will Draft and Write Records be available in any other languages?
At launch, Draft and Write Records will be offered in English and Ukrainian. We also have interest from our Hungarian and Czech partners for the retail release. If you are interested in other languages please ask your preferred publisher to reach out to us at localization(at)insideupgames.com for details.
Last updated: September 27, 2022 07:14
My question isn't answered here. What should I do?
If you do not see your questions listed, please feel free to post them in the comments section! Any direct messages for us at Inside Up Games will be answered; however, this may take us some additional time to process due to the volume of messages we receive. We will add the most common questions to the FAQ throughout the campaign, so make sure to check the FAQ before posting.
Last updated: September 27, 2022 07:14
Will there be dry-erase Band Sheets (player boards)?
No. This is something that we tested early on in the game creation process and it simply doesn’t work. With the amount of little things you need to cross out and write on, it was simply too much smudging from our own hands to make it work. You would need impeccable dexterity and handwriting to make it work.
Last updated: September 27, 2022 08:17
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.